A recent BitDefender automatic update should have fixed the problem so, if you use this software, make sure that the relevant BdProvider.dll file is version 16. BitDefenderīitDefender security software can cause crashes, particularly in Firefox 14 (Firefox 15, in Beta at time of writing, reportedly crashes much less frequently). If disabling the software stops the crashes, contact the product's support site see if there are any program updates or settings you can change to work around the problem (or uninstall the program, if you don't need it). In addition to the products listed below, Firefox crashes can be caused by Internet content-filtering or parental control software such as SafeEyes, McAfee Family Protection and similar products. Other installed software that is running on your computer may be causing Firefox to crash. Try setting the javascript.options.*jit.* preferences to false in about:config ( see below). Firefox Safe Mode also disables the JavaScript JIT compiler.Try unchecking the option to use hardware acceleration in Firefox (" Tools -> Options -> Advanced / General").
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In Firefox 4 and above, Firefox Safe Mode also disables hardware acceleration, so the problem could be a video device or driver issue ( see below).If disabling all extensions and restarting Firefox in normal mode doesn't resolve the crash problem: Try re-enabling them one at a time, to find the problem extension. If the crashes no longer occur when you run Firefox in normal mode with all extensions disabled, one of your extensions was causing Firefox to crash. If Firefox no longer crashes when you run in Firefox Safe Mode, go to the Add-ons Manager Extensions list, click the Disable button for every extension, and restart Firefox normally. Note: If Firefox also crashes in Firefox Safe Mode, then an extension is not the problem and you should skip to the next section. This will help determine if an extension is causing the problem, since Safe Mode disables all extensions. Start in Firefox Safe Mode and click "Start in Safe Mode" ("Continue in Safe Mode" in Firefox 14 and below). Problematic extensions may cause crashes. 6 Crash when choosing a file or folder location - Windows.4 Crash when closing a tab or exiting Firefox.
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